Description
Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DRAME CLOUD (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
it runs nice
Arrived in good condition and before the expected date
I thought it would be the drone because the image that shows in the foreground and the drone. But it's worth it.
Reçu more pas testé
I like the drones features but what I hate about it is how the app the said to down load with the drone to share the feed doesn’t work and besides that the drones works just as fine like any other but I wish the could an extra battery becuase the battery time isn’t the best
Enchanted😍😍
Be amazed by this article
It’s cool
It was good
takes to long for sending packages not ordering anything else
Nice works
I thought it was the drone x 1.15 $ It turns out that it is a paper there that it is to align the drone
Very good I was surprised the quality of the camera is not 4k but if you can take advantage of one, it is a light drone of 300 grams in total, plastic material, good flight stability.
great service
Cheap drone, no crazy but it works
Can you send me a picture of the package if that will be nice
Not what I expected.
When the order arrives
Purchased for an experiment, the product fly as expected (tried indoor and in the garden in light windy condition). No robust optical horizontal stabilization (as expected), but vertical stabilization is quite good. I know in advance about the real quality of the cameras, but for this deal price is amazing that it works like that!!! Very strong. I crashed it against walls and plants several time, and also an hard landing due to emergency stop at 2 meters of height, without visible damage so far. I do not give 5 star only because it was very hard to remove the battery, since locked by some other part of the chassis than the lock mechanism, and I had to broke some plastic. Not a big issue. Otherwise, best value for the (super deal) money!!! Probably I'll buy more of this for my little swarm.
Fast quick and good price 👍!